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Collective Intelligence: Key Success Factor for the Smart City

Aug 31, 2017 4:51:26 PM

As expressed by a number of urban strategists in the past two years, we have witnessed a gradual shift towards citizen-centric smart city strategies. In an interesting article titled "Making cities smarter: How citizens' collective intelligence can guide better decision making" published by Deloitte University Press, the importance of citizen-centricity is presented clearly.

At bee smart city we completely agree with the authors and are convinced that collective intelligence is the key success factor for smart cities. Why? Because the acceptance and use of smart city solutions call for a user-centric approach that takes the needs and problems of citizens into account.

In the business world, it is widely known that an anticipation of “build it and they will come” is not the best course of action. Prior to implementing smart city solutions, it is important to know:

  • why they are needed,
  • how they can be implemented,
  • what the benefits are for their users, and
  • whether possible risks or objections exist.

Thus, to create a truly "smart" city, it is paramount

  • to enable citizen participation and collaboration,
  • to facilitate active engagement in bottom-up thinking and co-creation, and
  • to regard technology as an enabler that needs to be utilized in the right way

for identifying, developing and implementing suitable and citizen-focused solutions that transform into collective good.

Explore citizen- or human-centric solutions that smart cities are implementing as part of their strategic approach. Get FREE access to more than 440 SMART CITY SOLUTIONS that have been implemented successfully in over 360 cities around the world.
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Dr. Alexander Gelsin

Written by Dr. Alexander Gelsin

Alexander Gelsin is managing partner at bee smart city. He received his PhD in Astrophysics from the University of Heidelberg, Germany. His expertise in big data, analytics and IT in general was a substantial part of his consultancy work for numerous corporations.

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