As expressed by a number of urban strategists in the past two years, we have witnessed a gradual shift towards citizen-centric smart city strategies. In an interesting article titled "Making cities smarter: How citizens' collective intelligence can guide better decision making" published by Deloitte University Press, the importance of citizen-centricity is presented clearly.
At bee smart city we completely agree with the authors and are convinced that collective intelligence is the key success factor for smart cities. Why? Because the acceptance and use of smart city solutions call for a user-centric approach that takes the needs and problems of citizens into account.